5 Wonderful and Best FREE CRM for Startups and Small Businesses in 2023

Constructing and overseeing extraordinary client connections and associations is urgent to prevail as a startup. Notwithstanding, keeping steady over your client’s necessities and keeping a productive relationship with them is troublesome. The best way to deal with address the test is with the right CRM system.

CRM for start-ups takes special care of the necessities of companies that are in their beginning phases of development. Such CRM helps employees of a startup to installed with insignificant preparation.

Following is a list of Best CRM Softwares for Startups and Small Businesses…

1. Salesforce

Best for large and medium-sized businesses

Salesforce is a Software as a service (SaaS) CRM that enables you to manage customer relationships and helps you to create a custom solution according to your business requirements. It allows you to increase customer loyalty, retention, and satisfaction. You can monitor and manage your business. This CRM solution enables you to organize your customer data, track sales, and support your customers from one centralized dashboard.

Features:

• It helps you to increase customer loyalty, retention, and satisfaction.
• You can identify new opportunities to help address any problems.
• It allows you to build more meaningful and lasting relationships.
• This CRM software helps you to monitor and manage your business.

Pros:

• You can increase customer loyalty, retention, and satisfaction.
• It helps you identify new opportunities that help you address any problems.
• It allows you to build more meaningful and lasting relationships.

Cons:

• Salesforce relies entirely on the Internet connection, so no offline access is possible.

Key Specs:

• Free Trial: Yes
• Deployment Type: Cloud-Based.
• Support: Phone and Chat
• Integration: ActiveCampaign, Zapier, and Docusign.
• Supported Operating Systems: Android, Windows, Android, iPhone, Mac, Web-Based, etc.

2. Monday

Best for All-in-one Project Management Tools and CRM software

Monday is one of the best CRM for small businesses that helps you manage all your sales processes in one place. This CRM also streamlines your entire sales process with a colorful and visual interface. It’s a versatile CRM platform that allows the entire team to manage projects. You can easily see which tasks get completed, automate workflows, and collaborate on documents.

Features:

• It allows you to import all your customer data in just a few clicks.
• Automatically schedules notifications and reminders.
• Monday is a lead management software that helps you integrate with other tools to accelerate response time.
• You can collaborate with your team using one shared workspace.
• It helps you to bring your team together, anywhere and anytime.

Pros:

• Very versatile and customizable
• Offer plenty of integrations
• Easy integration with email.

Cons:

• Does not offer any free trial plan.
• You can easily toggle between the views on the project is complex.

Key Specs:

• Free Trial: Basic free version.
• Integration: Microsoft Teams, Dropbox, Slack, Zapier, Google Drive, etc.
• Supported platforms: Windows, Mac, iPhone, Android, and web
• Deployment Type: Cloud-based and Open API.

3. Zendesk

Zendesk is a Sales CRM to enhance sales teams’ productivity, processes, and pipeline visibility. This tool lets you keep track of every interaction with every customer and turn that data into a report. It allows you to make calls, send emails, schedule meetings.

Features:

• It offers sales and marketing tools built for salespeople.
• It enables you to make calls, send emails, schedule meetings, view deal history all from one place.
• You can keep your team focused on the highest value leads.
• It allows you to conduct your marketing campaigns.
• It helps you to manage your sales efficiently
• It helps you to build your own apps using the Zendesk Apps framework.
• Dive deeper into your sales data with pre-built dashboards

Pros:

• This customer acquisition management tool allows you to track leads from the moment they enter the sales funnel until they are converted to customers.
• It helps you to track a lead’s engagement with your business with the help of Activity tracking.
• It helps you implement data-driven solutions with comprehensive and accurate reports and analytics.
• You can integrate seamlessly with several existing business apps to make lead generation.
• It helps you capture important information about the lead, such as contact details, behaviour, and other important details

Cons:

• Automated Actions.

Key Specs:

• Free Trial: 14 Day Free Trial (No Credit Card Required)
• Supported platforms: Android and iOS
• Deployment Type: Cloud-based and Open API.
• Support: Chat, Support Ticket, Call, and email

4. Freshworks

Freshworks helps you accelerate your revenue with context-driven sales, and it helps you grow customer value with integrated sales and support. It is one of the best CRM for start-ups that bring sales and support functionalities together with the Freshdesk Integration.

Features:

• AI-powered Predictive Contact Scoring
• Easy integration with Freshdesk and Slack
• Simple set up and Clean UI
• Contact Lifecycle Stages
• This free crm for startups offers easy to use Contact and Account Management features

Pros:

• Offers AI-powered Chatbots to chat with visitors in real-time.
• It enables you to improve seller effectiveness by streamlining your sales process.
• It helps you to reduce IT complexity & cost with a comprehensive solution
• Allows you to capture visitor information with customizable WebForms

Cons:

• Offers limited dashboard customization capabilities on the free plan.
• Sorting and filtering tasks is less intuitive

Key Specs:

• Free Trial:21 Days
• Support: Live chat, telephone, and email.
• Integrations: Gmail, PayPal, Slack, Zapier, Outlook, etc
• Supported platforms: Web, iPhone, and Android.

5. Zoho

Best for start-ups looking to use social media as a marketing tool.

Zoho is CRM software that helps you organize contacts, tasks, and deals in one place. It helps you maintain your customers’ address book from your sales team member’s access to a centralized location. It is one of the best CRM for start-ups that helps you to keep tabs on your key performance metrics, pipeline, and targets for the month.

Features:

• Functional Cloud CRM
• Effective communication tools
• Customizable automation
• Customer support
• You can convert your live chats into leads
• You can manage your tasks and deals efficiently.

Pros:

• It enables you to access your business contacts at your fingertips.
• Zoho CRM tool enables you to manage your tasks and deals efficiently.
• It offers helpdesk, email & social media marketing, surveys, and analytics built around your CRM.

Cons:

• Limited customer support
• Steep Learning curve

Key Specs:

• Free Trial: 15 Day Free Trial (No credit card required)
• Support: Live chat, telephone, and email.
• Integrations: Google, Zapier, GitHub, Dropbox.
• Supported platforms: Web, iOS, and Android.